COVID-19 Resource Center

Covid-19 Resource Center

The Covid-19 Pandemic reshaped how we get around, and even the places we are going to. At the height of the pandemic, NCMM was focused on assembling information on what organizations around the country were doing to keep their communities safe and cared for to share with mobility managers and transportation professionals across the country. Below, you will find innovative strategies transit agencies, community organizations, and government agencies undertook and continue to use.

Lessons Learned from the Covid-19 Pandemic

Spartan Transit - Levelland, TX

Spartan Transit provided transportation to vaccination appointments in addition to using its own mobility center as a vaccination clinic.

Twin Transit - Chehalis, WA

Twin Transit (WA) served as the call center for building the vaccination waitlists, and then coordinated those confirmed appointments with transportation services. 

NCDOT - North Carolina

NCDOT, in partnership with the NCDHHS, has ensured every transit agency in the state has funding to offer rides to vaccinations. 

Flint MTA - Flint, MI

Flint MTA (MI) has given public health department a seat within Flint’s transit scheduling software, so when they schedule vaccines, they can also schedule the transportation where needed.

Butler County RTA - Oxford, OH

Butler Co. established a hotline, targeted to people uncomfortable with or lacking access to the Internet, to schedule vaccination appointments. The county health department then partnered with Butler Co. Transit Regional Transit to make those trips happen.

Transit's Essential Role in the Vaccination Effort

Transit has long played an essential role in our communities, and transit’s role in supporting the vaccination effort across the United States is no different. In the table below, NCMM has compiled examples of how transit agencies are working with public health agencies, community health organizations, and others in their vaccination efforts. Have an example you think should be included? Please send any examples to

Mobilizing Transit and Public Health Partnerships for Covid-19 Vaccinations

Mobilizing Transit and Public Health Partnerships 
for COVID-19 Vaccinations

NCMM hosted three 45-minute conversations featuring practical examples of how public transit is collaborating with public health to ensure Americans have access to the COVID-19 vaccine.  Our first webinar featured the work of Spartan Transit in Levelland, TX and Twin Transit in Lewis County, WA. The second webinar took a statewide perspective, showcasing work done by the North Carolina Department of Transportation and the Vermont Public Transit Association. The third webinar focused on Flint MTA in Flint, MI and important work being done in Oxford, OH. You can find brief write-ups on some of the programs below. 

SPARTAN Transit Services
Levelland, Texas

SPARTAN Transit used their Mobility Hub as a mass vaccination site, in addition to offering free rides to vaccine appointments.

Twin Transit
Lewis County, Washington

Twin Transit has coordinated with the local health department to offer mobile vaccination clinics and fare-free rides to vaccine appointments. 

North Carolina

NCDOT, in partnership with the NCDHHS, has ensured every transit agency in the state has funding to offer rides to vaccinations. 

Additional resources from our partners:

Daily Mobility News on COVID-19

Intended cycling frequency and the role of happiness and environmental friendliness after COVID-19

Although the COVID-19 pandemic has contributed to an increase in cycling in many countries worldwide, it is not yet known whether this increase becomes a long-lasting change in mobility. The current study explores this increase by analyzing data collected in a U.S. nationwide longitudinal survey.  In the resulting sample, nearly 14 percent of the respondents stated that they were planning

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Public Transit Systems Refocus on Their Core Riders

WHEN THE PANDEMIC hit the US in March 2020, public health officials told people to stay home. But many couldn’t. Who kept riding? In a country where race is tied to economic opportunity and geography, transit riders have long been disproportionately low-income and people of color. Maybe it shouldn’t have been a surprise, but they were the riders who stuck

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Fort Smith pilot project to bring bike stations for low-income residents

A new community-based effort to bring more transportation options to low-income residents is set to begin early next year. Stakeholders in the University of Arkansas and Fort Smith want seven stations equipped with electric and non-electric bicycles in the city as part of a pilot project with research components. The project is called Shared Micromobility for affordable-accessible housing and paid

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