“At TC-3, we are navigators. We try to get people connected to case management and service agencies in the community. If you need to connect for one service, that is not daunting, but when you need five or six services, it is overwhelming, especially if you are older or have mental illness. So we become navigators of the social determinants of health: Transportation, housing, food, employment and finances in addition to mental health care and physical health care,” said Karen Critchley, a registered nurse and TC-3 program manager.