Smarter public transit comes at the cost of rider anonymity
- Date: 12/01/2023
Security experts were skeptical about the New York MTA’s switch to an OMNY tap-and-go system when it was first announced years ago.…
Trakk enables operators and managers of fixed-route services, including corporate commute programs, last-mile shuttles, and shuttle loops to design, manage and optimize multi-passenger transportation, such as vans, buses and ferries, and provide a best-in-class rider experience.
Trakk's capabilities include rapid route design with MTA integration, secure fare processing, reservations and seat maps, shared services, live tracking, real-time ETAs and alerts, rider support ticketing, and detailed reporting. Operators can use Trakk's white-label rider interfaces on desktop and mobile to quickly set up new services, or they can custom-design their entire rider experience using the Trakk APIs. Detailed reporting includes built-in reports and dashboards, data download, self-hosted reports and a comprehensive data API for integration into third-party analysis and reporting tools.
Have more mobility news that we should be reading and sharing? Let us know! Reach out to Sage Kashner (kashner@ctaa.org).
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