Pecola Trice has worked at Citilink for over 30 years. Starting in customer service in 1989, Trice knows the ins and outs of every Citilink route and schedule. As I make my way through the Central Station in Downtown Fort Wayne trailing her, it’s clear Trice is also very familiar with the drivers who take on those routes each day and the employees who help riders at the Central Station.
"I’m passionate about my community,” Trice says. “I’m passionate about making things easier for people. I found part of my purpose and passion together, so that’s why I’ve been here as long as I have.”
As Citilink’s outreach coordinator and travel trainer, it’s her job to share her knowledge with people who want to use public transit to traverse Fort Wayne, and with over 30 decades of experience, she’s got a lot of knowledge to share. It’s one of the many reasons she was promoted to lead the Citilink Travel Training Program when it started in May of 2022.
Have more mobility news that we should be reading and sharing? Let us know! Reach out to Sage Kashner (kashner@ctaa.org).
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