Orlando VA has successfully adopted an innovative rideshare program.
It provides transportation to Veterans in critical need after being discharged from an inpatient stay, emergency department visit, or for assistance getting to and from a follow-up appointment related to their recent hospitalization.
“Once I heard about this option for Veterans to independently get to critical appointments, it was a no-brainer,” said Homeless Program Coordinator Jina Thalmann. “Not only has this program been good for Veterans who need it but it has been great for case managers. They now have more time for Veterans who have intensive needs.”
Veterans involved in the homeless program are not the only ones benefiting from this valuable resource. The program has spread to other areas of the health system now as well.