How well are we ensuring that contactless fare payment is accessible and equitable?

  • Date: 10/07/2020

Since the early stages of the COVID-19 pandemic, contactless fare payments have become the norm, as operators strive to ensure the safety of passengers and staff alike. In her latest article for Intelligent Transport, Carol Schweiger investigates whether the increasing adoption of smarter payments has truly enabled safe, seamless travel for all.

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