FTA listening session: Understanding and Addressing Changing Rider Needs

FTA is hosting a series of listening sessions to support peer-to-peer exchange and information sharing on how the transit industry is recovering from the coronavirus disease 2019 (COVID-19) public health emergency. This listening session will focus on how transit agencies understand and address changing rider needs during their COVID-19 recovery efforts. Panelists from the transit industry will discuss strategies, service planning, and tools and resources they use to identify and address changing rider needs.