The Los Angeles County Metropolitan Transportation Authority (Metro) approved a bold initiative to pioneer a multi-year transit ambassador program throughout its bus and rail system. Metro is contracting with Strive, a reputable and experienced wellness and community health partner, to implement and manage a diverse team of transit ambassadors.
Strive will work collaboratively with local community-based organizations to offer a trauma-informed and rider assistance solution. The program is part of Metro’s plan to bring non-law enforcement representatives to improve the customer experience, reinforce public safety, and increase ridership on its transit system.
Have more mobility news that we should be reading and sharing? Let us know! Reach out to Sage Kashner (kashner@ctaa.org).
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